Policy Document

Contact Us

Support and billing contact information for WISO Prep.

Last updated: February 19, 2026

1. Quick support options

Choose the channel that fits your request. Include your account email and order details for faster help.

Phone

+44 7887837549

2. Postal business address

Registered address

124 City Road

EC1V 2NX, London

United Kingdom

3. Response times

We aim to respond to all support and billing messages within 2 business days.

  • For refund/cancellation requests, include your transaction reference and account email.
  • For privacy requests, include the email linked to your account and the right you want to exercise.
  • For complaints, include what happened, relevant dates, and your preferred resolution.